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#NHS#Outsourcing#Capita

#NHS#Outsourcing#Capita

Patients ‘could have been harmed’ after NHS outsourcing to Capita

Nearly 90 women were wrongly told they were no longer part of the cervical screening programme after Capita started running back-office services in 2015, the National Audit Office said.

It said services had been “way below” acceptable standards, although no harm to patients had been found.

NHS England agreed a seven-year £330m deal with Capita in 2015 to run back-office functions for primary care providers such as GPs, dentists and pharmacists in a bid to reduce costs and modernise services, the public spending watchdog said.

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